How does one get a PowerSchool Parent Portal user name and
A letter with this information was recently mailed out or given to all
parents/guardians at the beginning of the school year. If
you did not receive one, please contact the school.
Do I need a separate login for each of my children?
NO, you will receive a unique ID/Key for each child. You
will use the unique ID/Key to add them your "Single Login"
account. You will need it one time only.
Are PowerSchool user names and passwords case sensitive?
How many times can I login incorrectly?
If you try to sign in three times incorrectly, you will be
locked out of the PowerSchool Parent Portal.
I try to login to the site, but I keep getting an error
message "login has expired" or "cannot access site". What is
All browsers are not created equal, and some refuse to give
up what they have in their cache. In Internet Explorer, make
sure pages are set to update "always" (under
Tools-->Internet Options.) If that doesn't work, empty your
cache by following the steps listed in the next question.
When I go to the login page, the password fills in with dots
all the way across. Why?
The computer is remembering the password but not giving
clues to how long it is. Apparently, someone clicked "yes"
to remember the password and PowerSchool Parent Portal does
not like it. Follow the steps below to clear the password:
- Open Internet Explorer
- Click on Tools-->Internet Options
- Under Browsing history, click on Delete
- Select Passwords and Form data and delete both.
When can I access the PowerSchool Parent Portal?
The PowerSchool Parent Portal will be available to
registered parent(s)/guardian(s) 24 hours a day, seven days
a week. Bishop Ford reserves the right to lock parents/guardians
out of the portal for reasons explained during the
Teacher/Parent meeting. One example, non-payment of tuition.
Is this system secure?
Yes, the system requires an individual user name and
password for each child. In addition, the PowerSchool Parent
Portal has SSL encryption. The user name and password must
be kept confidential by parents.
How do I access the PowerSchool Parent Portal?
You may access the PowerSchool Parent Portal from any
computer with an Internet connection by launching the web
browser and first going to
http://ps.bishopfordhs.org, or simply going to the
Bishop Ford website and selecting the Parent
Portal icon on the homepage. You will be directed to the PowerSchool Parent Portal login screen, where you will type
in your user name and password.
Who may access the PowerSchool Parent Portal?
Parent(s)/guardian(s) who have a user name and password may
access the PowerSchool Parent Portal. Only one user name and
password will be issued per parent/guardian.
Can I access the PowerSchool Parent Portal from anywhere?
Yes, you can access the PowerSchool Parent Portal from any
computer with Internet access.
I have multiple children who attend Bishop Ford. Can I have access
to all their accounts under just one user name and password?
Yes. See instructions on the
website under the Parents Tab.
My husband/wife and I are separated/divorced; can we get
another parent user name and password for our child’s
With the Single Login system, simply create an account under
a different email address and enter each student’s login
Do I need a new user name and password each year if my child
No, all login information will remain active as long as your
child is a student at Bishop Ford.
What if I do not have a computer at home or do not have
access to the Internet?
The public library has computers that you can use to access
the PowerSchool Parent Portal.
What kind of computer equipment do I need to view
PowerSchool Parent Portal?
Almost any computer with an Internet connection can access
PowerSchool Parent Portal. It is recommended that you use a
newer Internet browser.
What happens to my access to the PowerSchool Parent Portal
once my child leaves the district?
Access is automatically disabled if the student transfers or
What is PowerSchool?
PowerSchool is the student information system that the
Bishop Ford uses to manage information such as grades,
attendance, demographics, courses, etc. Since PowerSchool is
web-based, some of this information can easily, but safely
be shared with parents and students.
What is the PowerSchool Parent Portal?
The PowerSchool Parent Portal is a feature of the
PowerSchool Student Information System that provides
parents/guardians immediate access to grades, attendance
records and demographic information.
Do I have to use the PowerSchool Parent Portal?
Yes, it is the preferred way to keep the student
demographics up to date. This includes changes in address,
phone numbers, etc... The PowerSchool Parent Portal is
designed to give parents access to information that may be
important to them in an easy to access, consolidated format.
Whom should I contact if I have a question?
class assignments during the current semester: Talk with
your child first. If you still have questions, you may call
your child’s teacher or email him/her. General
attendance questions should be directed first with
your child and next to the Bishop Ford Attendance Office.
Can other people see my son’s/daughter’s grades?
No. As long as you protect your user name and password,
others will not be able to see your child's information.
What do I do if I forgot my login information or I feel my
account has been compromised?
To obtain a new password, simply go to the Parent Portal
page and select “Having trouble logging in?” and recover
your account information.
Can I change my password?
No, PowerSchool does not allow for the ability to change
your password. Please record it and keep it somewhere safe
so you have it when you need it (wallet, purse, day
planner). If you lose your password, please fill out the
Lost Password request form to receive a call. Do not call
the school, the staff does not have access to this
Can I print what I see?
Yes, use the print icon at the bottom of most pages.
Do I need to logout of PowerSchool Parent Portal?
Yes, when you are finished, please logout or shutdown your
computer. This way no one will be able to access your
child's private information.
How often can we expect grades to be updated?
It is different for individual teachers, classes and
subjects. Report card grades are stored two weeks after
report cards are distributed.
How often can we expect attendance to be updated?
Attendance is updated daily. Excused absences may take a few
extra days to be updated (changed from "unexcused")
depending on the number of absences, promptness of the
parent excuse note and/or day of the week.
system is provided as a convenience. Grades and other
information provided by this system are not official records
and may or may not be accurate due to human or technical
error. Neither this institution nor Pearson School Systems
accepts any responsibility for information provided by this
system and/or for any damages resulting from information
provided by this system. For official grades and student
records, contact the school directly.